Cookie policy

General information about cookies

Cookies are small text strings (letters and / or numbers) that websites visited by the user send to the browser, where they are stored before being re-transmitted to the same sites at the next visit by the same user.
Cookies are stored by the individual browser on the specific device used (computer, tablet, smartphone, etc.).
While browsing a website, certain elements (such as, for example, images, maps, sounds, specific links to pages from other domains) of other websites may reside. In these cases the user could also receive cookies on his / her terminal that are sent by them (c.d. “third parties”).
Similar technologies, such as, for example, web beacons and transparent GIFs can be used to collect information on user behavior and use of services. In the rest of this document we will refer to cookies and all similar technologies by simply using the word “cookie”.
Cookies are classified based on the duration and the website that set them.
We believe it is essential to provide users with information about the cookies used by our website and the purposes for which they are used. The objective is threefold: to guarantee your privacy, ensure ease of use and optimize the development of our website. The following are the main types of cookies and the related purposes for which they are used.

Technical cookies

The technical cookies are those used for the sole purpose of “transmitting a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service”(Article 122, paragraph 1, of Legislative Decree 196/2003 “Code concerning the protection of personal data”).
They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into browsing or session cookies, which guarantee the normal navigation and use of the website.
The session cookies are temporarily stored in the device’s memory while browsing a site, for example, to keep track of the chosen language or authenticate to access restricted areas. Session cookies remain stored in the device for a short period of time. They are in fact deleted as soon as the user closes the browser.
persistent cookies save a file on the device for a long period of time. This type of cookie has an expiration date. Persistent cookies allow websites to remember information and settings on subsequent visits by users, thus making exploration more practical and rapid, since, for example, it is no longer necessary to log on.
On the expiration date, the cookie is automatically deleted when you first log in to the website that created it.
Functional cookie allows the user to navigate according to a set of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided.
The analytics cookies, are similar to technical cookies when used directly by the website manager to collect information, in aggregate and anonymous form, on the number of users and how they visit the site.
For the installation of all types of technical cookies, users’ prior consent is not required.
Below is the list of technical cookies used by our site.

Name of cookies Duration (permanent or session)
_ga 2 years
_gid 1 day
cookie_notice_accepted 1 month
_gat 1 day
_gcl_au 3 months

Profiling cookies

The profiling cookies are aimed at creating profiles related to the user and are used in order to send advertising messages in line with the preferences shown by the user in the context of web browsing. Due to the particular invasiveness that such devices can have in the private sphere of users, the European and Italian legislation provides that the user must be adequately informed about their use and thus express their valid consent.
Our Website does not use profiling cookies.

Cookies of third parts

By visiting the website you may receive cookies both from the site visited (“owners”) and from websites managed by other organizations (“third parties”).
A notable example is the presence of social plugins for Facebook, Twitter, Google+ and LinkedIn.
The most common use of social plugins is aimed at sharing content on social networks.
The presence of these plugins on the site involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by “third parties” is governed by the relevant information to which reference should be made.
To ensure greater transparency and convenience, the web addresses of the various information and cookie management methods are given below.
Facebook information
Facebook (configuration): log in to your account. Privacy section.
Twitter information
Twitter (configuration)
Linkedin information
Linkedin (configuration) 
Google+ informative
Google+ (configuration)

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze how users use the site. The information generated by cookies on the use of the website (including the IP address) will be transmitted and stored on Google’s servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for its operators and providing other services relating to website activity and Internet usage in aggregate and anonymous form. Google may also transfer this information to third parties where this is required by law or where such third parties process the information on Google’s behalf. Google will not associate the IP address with any other data held by Google. Google Inc. is the relevant Data Controller.
For more information, see link.
The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the Google Analytics action, refer to link.

How to warn the user about the use of cookies

When you visit our website for the first time, a banner is displayed to inform you that the company Istituto Clinico Quarenghi s.r.l. uses the cookies described in this document. The banner asks the user if he wants more information about the cookies used by the site and contains a link to open the corresponding page.

Deactivation, activation or elimination of cookies

At any time, the user can limit or block cookies through browser settings (Internet Explorer, Google Chrome, Mozilla Firefox, Opera, Safari, etc.). The setting can be defined specifically for the different sites and web applications.
More detailed information on the procedures for managing cookies (deactivation, activation, deletion and control) is available by consulting the address www.aboutcookies.org or the following addresses of the most used browsers:
Chrome
Firefox
Internet Explorer
Opera
Safari
If you set the block for storing cookies, we can no longer guarantee the correct functioning of the website and some functions of the site may not be available.
Disabling only third-party cookies does not affect browsing in any way.
It is important to point out that the settings must be changed separately in each browser and device used (PC, notebook, smartphone, tablet, etc.).

Processing methods

Personal data is processed by automated tools for the time strictly necessary to achieve the purposes for which it was collected.
Specific security measures are observed to prevent loss, unlawful and / or incorrect use, unauthorized access to data.

Holder of the processing of personal data

Following consultation of this Site, data relating to identified or identifiable persons may be processed.
The Data Controller of personal data is Istituto Clinico Quarenghi s.r.l., with registered office in Via S. Carlo, 70, 24016 San Pellegrino Terme (BG).

Rights of the interested parties

The person to whom the personal data refers has the right at any time to obtain confirmation of the existence of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of Legislative Decree No. 196/2003).
Pursuant to the same Article, one has the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their treatment. The rights relating to Article 7 of Legislative Decree no. 196/2003 may be exercised by submitting a request without formalities (hand delivery, traditional mail, fax) to the owner or the person responsible for security and protection of personal data delivered at the company’s headquarters in Via S. Carlo, 70, 24016 San Pellegrino Terme (BG) or at the following e-mail address info@clinicaquarenghi.it

Legislative Decree n. 196/2003 Privacy Code: Article 7 – Right to access personal data and other rights

At any time, the user can exercise the rights provided by the Art. 7 of Legislative Decree 196/2003:

The interested party has the right to access personal data.
The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in intelligible form.
The interested party has the right to obtain the indication:

  • of the origin of personal data, of the purposes and methods of processing;
  • of the logic applied in the case of processing carried out with the aid of electronic instruments;
  • of the identification data concerning the Data Controller, Data Processors and the designated representative pursuant to Article 5, paragraph 2;
  • of the subjects or categories of subjects to whom the personal data can be communicated or who can learn about them as appointed representatives in the territory of the State, of Managers or Persons in charge.

The interested party has the right to obtain:

  • updating, rectification or, when interested, integration of data;
  • the deletion, transformation into anonymous form or blocking of data processed in violation of the law, including those for which conservation is not necessary in relation to the purposes for which the data were collected or subsequently processed.

The interested party has the right to object, in whole or in part:

  • for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of the collection;
  • to the processing of personal data concerning him for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication.